This policy describes how DMCA AI Co., Ltd (“we”) collects, uses, and protects information when you use dmcaai.com and related DMCAcounter-notice services.
1. Information we collect
- Contact details you provide (name, email, phone, Zalo/Telegram).
- Case materials (affected URLs, incident description, documents you upload) for counter-notice preparation.
- Basic technical data (access logs, essential cookies, analytics if enabled).
2. How we use information
We use data to advise on cases, draft and file counter-notices, provide customer support, improve services, and meet legal obligations. We do not sell personal data.
3. Sharing
Information may be shared with platforms that receive notices (for example Google) as required by the legal process, with infrastructure providers needed to run the service, or with authorities when the law requires it.
4. Storage & security
We apply reasonable technical and organisational measures. Retention matches service purpose and legal obligations. See also our Terms of Service and Content Policy.
5. Your rights
You may request access, correction, or deletion of personal data where applicable by emailing the contact below. For service questions, use the contact page.
6. Cookies and similar technologies
We may use essential cookies to run the site and optional analytics only when enabled. You can control non-essential cookies through your browser or the site consent banner when shown.
7. International transfers
Case work may involve parties in different countries (for example the United States and Vietnam). We take reasonable steps to protect personal data during transfer and processing for the service you requested.
8. Children
Our services are directed at business and website operators. We do not knowingly collect personal data from children under 16 for marketing purposes.
9. Policy updates
We may update this policy as services change. The "Last updated" date at the top reflects the current version. Material changes will be reflected on this page.
10. Practical examples
If you email a removed URL and a Google notice PDF, we store those materials to draft a counter-notice and to communicate status. If you only use Check DMCA without a form submission, we may process technical logs without keeping a long-lived customer dossier. Marketing analytics, when enabled, are separate from case files and can be limited via consent controls.
Questions about this policy: contact, author profile, about DMCA AI, HTML sitemap.
Contact: khiet@dmcaai.com ·Contact page ·Author / expert